All systems, simple or complex, break down over time:
Smart diagnostic processes are necessary to identify error causes and suggest a repair quickly and efficiently.
Efficiency can be increased significantly:
For example, by utilizing all relevant tests and prioritizing speed tests, troubleshooting time can be reduced resulting in a better user experience.
Accurate and timely troubleshooting advice can teach service personnel and customers themselves to solve problems independently in the future.
The malfunction may be caused as a result of a hardware component failure or software problems.
Solutions may include re-direction, calibration, component cleaning or replacement, or software update.
What We Do
AppDrill provides a comprehensive diagnostics and troubleshooting solution, from a graphical and simple modeling tool, a diagnostic runtime and comprehensive API/SDK that allows for an easy and comprehensive integration with any application.
Improve the process
Shorten malfunction troubleshooting time
Improve user experience
Develop flexibility for future system changes
Save long range costs
How it Works
1. Model
Use AppDrill Blocks, our advanced web tool, to model your system, by defining all the relationships and rules that apply to your model
2. Deploy
Deploy the model to a cloud service in a fast and secured way
3. Troubleshoot
Use the AppDrill Troubleshooter SDK to streamline troubleshooting sessions within your own product
Key Features
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Web-based graphical modeling tool
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Client SDK for integration with various front-ends
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End-To-End software based solution
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Powerful Algorithmic Engine
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Fast and Smart Step-by-step troubleshooting process
Target Market
Industrial
Printing
IoT
Aerospace
Providing a fast and smart way to solve your systems malfunctions!
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Can I link my current service documentation to this tool?Yes. It is possible to add links and metadata to each model element.
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Does the tool accommodate different user levels?Yes. The model takes into account the user level so that each user goes through a troubleshooting process which matches his level of expertise and authorization.
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Do I need to model my whole system?No. The system supports partial models.
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Will the model improve over time?Yes. The system saves each troubleshooing session in the cloud and as more data is collected the system is able to provide faster and more accurate troubleshooting processes.
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Do I need to model my system?System modeling requires information about the way the systems is built, the possible failures, tests, and corrective actions.